Thank you for your interest in our eLearning program, the Apartment
Management Learning Center. Below please find more details on our
training offerings:
Delivery via High Speed Internet Connection - Grace
Hill is proud to offer high-quality, interactive property management
training that is available anytime, any place you have high-speed access
to the Internet. There is no software to install or CDs to load --
accessing training is as easy as logging on to the 'Net.
Built-In Tracking - In addition to our courses, we also
provide comprehensive tracking of this training. Supervisors can access
the “Executive Reports” area of our website at any time to view
real-time data on their employees' activity and performance such as
student’s start and finish dates, pre- and post-test scores, and even
which questions they answered incorrectly. These reports indicate that
our clients are achieving an average 51% increase in knowledge from
their pre-test to final Knowledge Challenge. Impressive!
Workbooks & Completion Certificates for Every Course -
All courses include a downloadable workbook so students have an
easy-to-use job aid in hand long after the online training is complete.
Additionally, each student who achieves a 70% or greater score on the
final "Knowledge Challenge" will receive a course completion
certificate. Students who achieve a perfect 100% score will receive a
"Mastery" certificate indicating their perfect score. Certificates may
be printed and emailed to a supervisor. Course Completion Certificates
are useful for tracking training, and especially for demonstrating your
commitment to adherence to Fair Housing and employment laws.
Affordable Education – Our Unlimited Training
Subscription provides unlimited access to our “Essential Courses”
package of 16 titles, plus 3 in Spanish, and new “Essential” releases
throughout the year. Additionally, your team members will receive
unlimited access to our Quick Quiz series. The 2007 Unlimited Training
Subscription rate is $0.20 per unit, per month. “Elective” titles are
also available.
Course Catalog – Here is a partial list of course
available. New titles are added regularly.
- Advanced Leasing: Secrets of Leasing Leaders
- Conflict Resolution
- Curb Appeal
- Customer Service as a Competitive Advantage
- Fair Housing (also available in Spanish)
- Fair Housing II
- Help Wanted! How to Hire, Keep & Inspire Quality Team Members
- Internet Leasing
- Leadership: Profiles in Multifamily Housing
- Leasing For a Living
- Mold Awareness
- Preventing Sexual Harassment (also available in Spanish,
Supervisor and CA Supervisor versions)
- Resident Retention for Today’s Savvy Customers
- Risk Management I: Associate Safety & Emergency Awareness
- Risk Management II: Risk, Liability & Crime Awareness
- The Impact of Maintenance on Retention
- Time Management
- Traffic Generation
- Quick Quizzes (multiple topics from Comprehensive Maintenance to
Fair Housing)
Support - We work closely with our clients to ensure
your program is a success. From developing a custom rollout web page and
training schedule to providing monthly flyers and tips to maintain
enthusiasm at the site level, the Grace Hill Gang is with you every step
of the way.
Preview Our Courses - See a preview of our courseware
by choosing “View Demos” within the “Learning Center” option on our
website, www.gracehill.com.
Thanks for taking the time to review our program. We look forward to
working with you to strengthen your associates’ knowledge and skills.
Contact us at toll free (866) GRACEHILL to coordinate a training program
customized for your portfolio today.
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